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Product Policy

Access Card & Lanyard – Modified Toilet and Friendly Business Sign – Staff Badges

ACCESS CARD & LANYARD

By completing this application, you warrant that you have an invisible disability and have ordered the correct toilet or non-toilet Access Card and are indeed the person named herein and who is the person whose photo is uploaded with this application.
I have uploaded my recent photograph in colour, facing forward with a plain background similar to a passport sized colour photograph clearly showing my face, head and shoulders.
I understand that the photo should be in .jpg or jpeg file and should be less than 1 MB in size.
I understand that, by completing this document, I am making a legally binding representation, with appropriate penalties for false or misleading statement or photo.
I acknowledge that in order to reduce costs to applicants, if the photograph is not clear you will still receive your ID Card and Lanyard – if you apply again with an improved photo the same charge will apply.
If requested I will post a statement by my medical practitioner or a Statutory Declaration with an endorsed photo.
A confirmation email will be sent immediately upon receipt of order. Please check your junk mail box if you do not receive this email.
Estimated delivery time is 10 working days, pending Australia Post services in your area.

OUR SIGNAGE AND BADGES

Please email us and let us know where you intend to display the signs and badges and let us know the name of your business so we can let card holders know where to find them.

MODIFIED TOILET SIGNS

Ostomy wearers and others know they can feel safe that these toilets meet their medical needs.

Please ensure that before displaying this sign on the front of your disabled toilet door your facility includes a shelf or a large sink surround, a mirror (preferably one that meets the back of the sink), and a hook or more, at 1.2 metres high and close to the sink) and that every toilet has a bin which is near the sink.

This means ostomy wearers and others can feel safe visiting your business and will be able to use this toilet. Our distinctive sign measures 15 cm in diameter and is adhesive backed. Please clean the door surface with alcohol or similar and dry thoroughly.

FRIENDLY BUSINESS SIGNS

– Show your business and your staff understand.

When clients arrive wearing our distinctive lanyard, they may need assistance and may seek out your staff who are wearing badges because they hope your staff will ask if they can be of assistance rather than ask about the nature of their medical condition.

STAFF BADGES

– Show your staff understand.

Please make your badge wearing staff aware that when clients arrive wearing our distinctive lanyard, they may need assistance and will seek out staff wearing badges because they hope they will ask if they can be of assistance rather than ask about the nature of their medical condition. Our badges are magnetic and 3cm in diameter. Our distinctive sign measures 15 cm in diameter and is adhesive backed. Please clean the door surface with alcohol or similar and dry thoroughly.
CAR MAGNETS AND STICKERS – Part of our NO NEED TO EXPLAIN Campaign

Work with us to raise awareness and help the Invisible Disabilities Community by displaying the magnet on your car. Some of our card holders have reported that having this magnet on their car has stopped abuse from people who felt they did not look as if they needed disability parking.

Coming soon! Small stickers to put next to your disability parking sign – if you are challenged at disabled parking show your card and lanyard and indicate your sticker on the window